Workplace Experience Analyst (Office Administrator)

Job Description:
The Office Administrator/Workplace Experience Analyst is accountable for services such as cleaning, security and maintenance, ensure the surrounding environment is in a suitable condition to work creating a safe, comfortable & productive working environment, provide technical support & customer service for company computer systems, resolving user issues, and maintaining system security by providing services & operations consistent with Globant's objectives.

Responsibilities:

• Be the friendly face of the office, answering phones, greeting visitors, and handling correspondence.
• Monitor and report repairs (electrical, plumbing, painting, etc.)
• Manage office supplies and equipment, keeping things stocked and running smoothly.
• Assist with reports, presentations, and other administrative tasks.
• Schedule meetings, appointments, and travel arrangements for the team.
• Ensures safety and security compliance
• Supports event planning and logistics
• Coordinates vendor management
• Orients new staff members
• Troubleshoots basic technical issues
• Assists with facility inquiries and visitor support
   

Qualifications:

• Excellent customer service
• Strong organizational and planning skills
• Adherence to procedures and security awareness
• Excellent interpersonal and communication skills to address facility issues, provide general support to visitors, and effectively manage vendor relationships.
• Ability to troubleshoot basic technical problems