Lead QA Engineer - Salesforce

At Globant, we help leading organizations transform their business through innovative digital solutions, cloud technologies, and enterprise platforms. We are looking for a Lead QA Engineer – Salesforce to drive quality excellence across a large-scale Salesforce ecosystem and lead a team of talented QA professionals.

This is an excellent opportunity for a hands-on QA leader with deep Salesforce expertise who is passionate about quality engineering, Agile delivery, and mentoring high-performing teams.

What You'll Do

Salesforce Quality Leadership

• Own the end-to-end QA strategy for Salesforce platforms, including Sales Cloud, Service Cloud, and Salesforce CPQ
• Define and execute test plans, testing strategies, and quality processes across multiple releases
• Ensure platform stability, scalability, and high-quality user experiences
• Drive quality across complex Salesforce customizations, integrations, and business-critical workflows

Functional Testing & Validation

• Lead testing efforts for:
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Salesforce CPQ
• Validate pricing rules, quoting processes, product bundles, approvals, and order management workflows
• Ensure comprehensive regression, integration, functional, and UAT testing coverage

Agile Delivery & Release Management

• Collaborate closely with Product Owners, Architects, Developers, and Business stakeholders
• Participate in backlog refinement, sprint planning, and release readiness activities
• Support production deployments, post-release validation, and issue triage

Team Leadership

• Lead, mentor, and develop a team of QA Engineers
• Establish QA standards, best practices, and delivery expectations
• Provide coaching, performance feedback, and career development support
• Act as the primary QA point of contact for Salesforce initiatives

Continuous Improvement & Metrics

• Define and monitor quality KPIs and testing metrics
• Identify opportunities to improve testing efficiency, coverage, and processes
• Drive adoption of automation and modern quality engineering practices

What We’re Looking For

Experience

• 8+ years of experience in Software Testing, Quality Engineering, or QA
• 5+ years of hands-on Salesforce testing experience
• 2+ years of experience leading or mentoring QA teams
• Experience supporting enterprise-scale Salesforce implementations

Salesforce Expertise

Strong experience testing:

• Salesforce Sales Cloud
• Salesforce Service Cloud
• Salesforce CPQ

Experience validating:

• Pricing Rules
• Product Bundles
• Quote-to-Cash processes
• Approval Workflows
• Order Management Flows

Technical Skills

• Strong understanding of Salesforce architecture and configurations
• Experience testing:
  • Apex customizations
  • Lightning Components
  • Salesforce Flows
  • Third-party integrations
• Agile/Scrum experience
• Experience with Jira, Azure DevOps, or similar test management tools

⭐ Nice to Have

• Salesforce certifications (Administrator, Advanced Admin, Sales Cloud, Service Cloud, CPQ)
• Experience leading Salesforce test automation initiatives
• Experience working with distributed or global QA teams
• Background in enterprise CRM transformation programs

At Globant we believe that an inclusive culture and a diverse environment makes us stronger. We encourage people to have an inclusive spirit as our global footprint expands. We seek to generate a place of inspiration and growth for everyone. A safe space, based on equity as a value, where everyone's careers can be promoted and developed in the same way. There is no innovation without diversity and there is no improvement without plurality.

Are you ready?