Application Support

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Date: Sep 9, 2025

Location: Makati, Metro Manila, PH

Company: sistemasgl

 

Educational Background
● Bachelor’s Degree in Computer Science, Information Technology, or a related field.
● Relevant certifications (e.g., AWS Certified Cloud Practitioner, Splunk Certified Admin).
Technical Skills
● Splunk:
● Proficiency in Splunk Enterprise and Splunk Cloud.
● Experience with creating and managing dashboards, reports, and alerts.
● Strong knowledge of SPL (Search Processing Language).
● Familiarity with data ingestion, indexing, and data modeling in Splunk.
● AppDynamics:
● Expertise in application performance monitoring using AppDynamics.
● Ability to configure and manage application and business transaction monitoring.
● Experience with custom instrumentation and alerting.
 
Grafana:
● Proficient in creating and managing dashboards in Grafana.
● Experience with data sources supported by Grafana (e.g., Prometheus, InfluxDB).
● Knowledge of visualization best practices and performance metrics.
● AWS CloudWatch:
● Strong understanding of AWS services and architecture.
● Experience in configuring CloudWatch metrics, logs, and dashboards.
● Knowledge of setting up alarms and notifications based on CloudWatch data.
Analytical Skills
● Strong analytical and problem-solving skills to identify issues and provide insights.
● Ability to interpret complex data and present findings clearly.
Experience
● Professional Experience:
● 3+ years of experience in monitoring and performance management.
● Experience in a DevOps or SRE role is a plus.
● Project Management:
● Experience in managing monitoring tools within a production environment.
● Familiarity with Agile methodologies.
Soft Skills
● Communication:
● Excellent verbal and written communication skills.
● Ability to collaborate with cross-functional teams and stakeholders.
● Attention to Detail:
● Strong attention to detail and ability to manage multiple tasks simultaneously.
Additional Skills (Preferred)●
Knowledge of scripting languages (e.g., Python, Bash) for automation and custom monitoring
solutions.
● Familiarity with container orchestration tools (e.g., Kubernetes, Docker).
● Understanding of ITIL or other service management frameworks.
Other Requirements
● Willingness to participate in on-call rotations.
● Ability to work in a fast-paced environment and adapt to changing priorities.


Job Segment: Technical Support, Performance Management, Project Manager, Computer Science, Data Modeler, Technology, Human Resources, Data

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