Salesforce Consultant- Architect

At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.

We are looking for a Salesforce Consultant, Architect  to join our growing team. We are seeking a strategic and client-focused professional with deep Salesforce ecosystem expertise and a strong background in Managed Services delivery. The ideal candidate will lead functional engagements, manage stakeholder relationships, and drive high-quality solution delivery across multiple client accounts while supporting team growth and operational excellence.

What will help you succeed:

• Strong leadership experience managing and mentoring Salesforce Functional Consultants.

• Proven ability to own functional delivery across Managed Services client portfolios.

• Confidence in handling escalations and resolving complex functional or delivery challenges.

• Strong understanding of delivery best practices, governance, quality standards, and performance management.

• Experience collaborating with Technical Leads to deliver scalable and high-quality Salesforce solutions.

• Hands-on experience overseeing end-to-end service delivery, including incidents, enhancements, releases, and user support.

• Ability to manage multiple client priorities while balancing SLAs, business impact, and team capacity.

• Strong stakeholder and client management skills, including governance meetings, roadmap discussions, and strategic reviews.

• Experience identifying delivery risks and driving continuous service improvement initiatives.

• Strong functional solution design expertise aligned with Salesforce best practices and governance standards.

• Solid knowledge of Salesforce platforms including Sales Cloud, Service Cloud, Experience Cloud, and Agentforce; CPQ experience is a plus.

• Broad awareness of MuleSoft, Marketing Cloud, Pardot, and Data Cloud ecosystems.

• Commercial awareness with experience supporting scoping, estimations, renewals, and account growth opportunities.

• A proactive mindset with a passion for improving processes, delivery efficiency, and client experience within Managed Services environments.
  
  

Good to have:

• 4+ years of experience within the Salesforce ecosystem, including Senior or Lead Functional Consultant roles.

• Strong experience in Managed Services and post-go-live delivery environments.

• Proven ability to manage multiple clients, priorities, and delivery workstreams effectively.

• Strong stakeholder management and client engagement skills, including interaction with senior leadership.

• Commercial awareness with experience in scoping, estimation, and supporting account growth initiatives.

• Salesforce certifications such as Admin, Sales Cloud, Service Cloud, Experience Cloud, CPQ, or Agentforce are preferred.

• Experience working within Managed Services delivery models, including SLAs and retainer-based engagements.

• Previous consultancy or System Integrator (SI) experience is preferred.

• Strong leadership skills with the ability to balance delivery ownership and team management.

• Commercially aware, results-driven, and focused on delivering client value.

• Confident communicator comfortable engaging with senior stakeholders.

• Proactive, accountable, and solution-oriented mindset.

• Comfortable operating across both strategic planning and day-to-day delivery activities.

This job can be filled onsite in London, United Kingdom and is Hybrid (The position is on-site 2 days a week).

Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to impact the world positively.

We may use AI and machine learning technologies in our recruitment process. Globant is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Globant is also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.