Adobe Studio - Customer Experience Director - UAE

At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.

We seek a Customer Experience Director for our Adobe Team, who shares our passion for innovation and change. This role is critical to helping our business partners evolve and adapt to consumers' personalized expectations in this new technological era.

You will get the chance to: 
 

• Lead the comprehensive strategy and execution of the Customer Experience ecosystem, ensuring disciplined project delivery, effective collaboration among specialized teams, and alignment with business objectives. 

• Oversee both operations and business development, driving pipeline growth and ensuring that each initiative delivers tangible value to clients. 

• Consolidate capabilities, talent, and processes to scale solutions in experience, data, content, technology, and governance, positioning the team as a key enabler of digital transformation.

• Develop and implement strategies to enhance customer experience across all touchpoints.

• Collaborate with cross-functional teams to ensure seamless project execution.

• Drive business development efforts to expand the customer pipeline.

• Monitor and evaluate project outcomes to ensure alignment with client goals.

• Foster a culture of innovation and continuous improvement within the team.

This job can be filled in Dubai #LI-Onsite.

Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to impact the world positively.

We may use AI and machine learning technologies in our recruitment process. Compensation is determined based on skills, qualifications, experience, and location. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about our commitment to diversity and inclusion and Globant’s Benefits.