SAP_SD _Functional Analyst

At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 36 countries, we are strategic partners to leading global companies in their business process transformation.

We seek a SAP SD senior-Level who shares our passion for innovation and change. We help businesses transform via augmented processes and the continual enhancement of their enterprise architecture. We provide the expertise to enable organizations to take advantage of the latest in machine learning and data science platforms and services. Come be a part of the team to transform, innovate and optimize.

Experience - 6 to 10 years 

This job can be filled in location : Bangalore #Hybrid

• In this role, you are part of the global LDC AMS SAP Support Team as an expert in SAP Sales & Distribution (Downstream) domain.

• You report to a Service Delivery Manager - AMS SAP Invoicing&Cash and Downstream, located in China.

• As a Senior SAP SD (Downstream) specialist, you will be responsible for delivery of business applications support services (incidents, changes, problems & system enhancements delivery) and improving the core practices and documentation for

• SAP Sales & Distribution (Downstream: (Sales Order, Outbound Delivery, Invoices, etc.) domain and related interfaces with partner systems.

• Your focus will be the application support (Incident & Problem management, delivery of changes / configurations and enhancements) for the LDC live countries (mainly with India, China and Europe countries) and guiding/up-skilling the other more-junior team members, ensuring support levels and expectations from both management and users are met.

Job Details

• In this Role the Senior SAP SD (Downstream) specialist will Timely respond to tickets and support SAP Key users in the area of expertise Investigate and resolve tickets (incidents & requests) with high quality Monitor related SAP interfaces and solve or address the encountered errors

• Be an expert in SAP Finance business processes and deep knowledge of how the

• solution works (E2E: Downstream processes: Sales & Distribution)

• Have expert knowledge of how to run LDC SAP Sales & Distribution processes, tables and system configurations

• Interact with the user to collect business requirements, discover more complex issues, explain complex SAP functional & technical rules, and present resolution explanation

• Identifies, initiates and solves problems using analysis, experience, and judgment

• Solve complex functional or technical topics + perform detailed ITC/NRT testing Deep dive and solve problems, by addressing the root cause, elaborate action plans for continuous improvements of the solution and solving recurrent incidents

• Apply complex SAP customizations (bug fixes & configuration changes), perform extensive testing and maintain solution documentation

• Make proposals and provide information in order to support decision making concerning the solution and enhancement

• Deliver enhancements (understand the business need, clarify business requirement, translate into a documentation and solutions)

• Ensures the execution of Key Performance Indicators (KPI’s) in a timely manner

• Manage business relationship to ensure smooth communication Share knowledge with the other SAP support team members maintaining

• all kind of documentation that is useful for team's daily work and expertise

• Support, guide and up-skill the more junior team members

Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to impact the world positively. 

We may use AI and machine learning technologies in our recruitment process. Globant is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Globant is also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know. 

Final compensation offered is based on multiple factors such as the specific role, hiring location, as well as individual skills, experience, and qualifications. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about life at Globant here: Globant Experience Guide.